Do you want to return something? No problem! We offer easy returns and return shipping labels!
- You can return any item for a refund, within 30 days of receiving your original order. If you’d like a refund for your goods but you can’t return them to us for any reason, then a refund for those goods will be at our discretion.
- If you would like a different size or color, please return your unwanted item and place a new order.
- We'll refund the price you paid for your item, including sale items back to your original payment method.
- The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way!
- All goods will be inspected on return. We try hard to accept all returns, and returns to us don't need to be in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
- Certain items are excluded from this policy due to the intimate nature and hygienic standards, returns are not accepted on: panties, babydolls, bodysuits, swimsuits, hosiery, teddies and any lingerie set that includes a panty.
- We're not responsible for any items that are returned to us by mistake.
- Depending on the options available in your country, you'll be responsible for the cost of returning any items.
- Expedited/express shipping orders will receive full refund minus the cost of shipping.
- To start the return process, open your Order History, select order and click "Return" button next to the product you wish to return.